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Featured: Private Hire Operator Quality Rating Scheme Consultation

The City Council is proposing to introduce a Quality Rating Scheme (QRS) in respect of private... More

Closes in 1 month

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We Asked

We will do everything practicable to ensure that the service provided by Bereavement Services are satisfactory and meet our service user requirements. Please tell us your comments/suggestions relating to the service

You Said

1. Online music or digital system would be good.

2. Your phone number is wrong is Google - this led to a lot of frustration with unanswered calls

3. Curtains were not working in the chapel at Sutton Coldfield Crematorium.

We Did

1. We have arranged for a full digital library to be available at Sutton Coldfield Crematorium.

2.  We have corrected the entry on Google.

3.  We have repaired the curtains which now fully close. 

We Asked

We asked for your comments on the proposal for an In-Year-Variation to reduce the published admission number of Park Hill Primary School for September 2017.

You Said

We received 2 responses via this website.

An anonymised summary of the responses is attached to this consultation webpage, called: Park Hill Summary of consultation response.


We Did

We anylised your responses to the consultation and replied to individuals where appropriate.

The analyised responses have been collated and your comments have been sent in full to the decision maker, the Office of the Schools Adjudicator, for their consideration (your personal information has been removed).

Determination (Decision): The Adjudicator has issued a letter and report to Birmingham City Council with the following conclusion and determination.  Full details are attached in the document: Adjudicator Decision.


The admission authority, with the support of the school’s governing body, wish to reduce the school’s PAN for 2017 to 60, from the current PAN of 90. This is due to a falling birth rate in the area of the school and a drop in numbers applying to the school and consequently in offers made. This situation is placing pressure on the school financially and, together with a recent Ofsted judgement of Requires Improvement, on the school’s efforts to raise standards. However, 68 offers have been made for September 2017 and the local authority predicts 63 offers for September 2018.  Maintaining PAN at the current level will ensure that demand for places is met for 2017 and 2018. If, as the admission authority anticipates, actual numbers starting in reception drop to 60 or below, only two reception classes will be needed and following the conclusion of the normal admissions round further pupils need not be admitted as long as prejudice can be demonstrated.


In accordance with section 88E of the School Standards and Framework Act 1998, I do not approve the variation to the admission arrangements determined by Birmingham City Council for Park Hill Primary School.

We Asked

You to tell us how confident you are when dealing with businesses that are regulated by Trading Standards, Environmental Health and Licensing.

You Said

You provided details of your confidence.

We Did

The results will provide us with an indication of the effectiveness of our services in regulating the market place, they will play a part in helping us to decide where we need to concentrate our efforts to best protect citizens, businesses and visitors.