Consultation Hub

Welcome to Be Heard, Consultation hub for Birmingham. Visit our About page for more information

Featured: Social Care Framework - Draft Commissioning Strategy

Birmingham City Council wants to know what you think about some proposals for changes to the way... More

Closes in 2 months

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We Asked

You to tell us how confident you are when dealing with businesses that are regulated by Trading Standards, Environmental Health and Licensing.

You Said

You provided details of your confidence.

We Did

The results will provide us with an indication of the effectiveness of our services in regulating the market place, they will play a part in helping us to decide where we need to concentrate our efforts to best protect citizens, businesses and visitors.

We Asked

You to provide us with feedback on your satisfaction with the service that you received from us and to provide suggestions as to how we can improve this service.

You Said

You provided your feedback and ideas for improvements.

We Did

The results and suggestions were forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to the customer.

We Asked

You to provide us with feedback on your satisfaction with the service that you received and to make suggestions as to how the service copuld be improved.

You Said

You provided details of your satisfaction and suggestions for improvement.

We Did

The results and suggestions have been forwarded to the Head of Service who will consider them in future service development with a view to improving our service delivery.