Consultation Hub

Welcome to Be Heard, Consultation Database for Birmingham's public sector. Accessing this website means you can participate in consultations about local issues that interest you. Using Be Heard means you can make your views known when decisions are being made about things that affect you and the area you live in.

For more ways to have your say including Petitions, details of local Councillor's Surgeries or live streaming of Council meetings please visit http://www.birmingham.gov.uk/consultations. Subscribe to our RSS feed for updates on latest consultations.

We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

HIV and TB Support Services

We asked:
public opinion on the HIV support services we currently fund and how they might be improved, to help us plan future services. We were interested in finding out what support services for people with TB are needed. We were not looking experiences of medical care for HIV or TB.
You said:
about your experience of these health conditions and also of the services: • 47% of people said they were HIV positive • 33% that they support someone with HIV • 21% of respondents were both HIV positive and support someone with HIV Awareness of the support available for people with HIV was good, with 88% of respondents aware of the services. Just over half had direct experience of using the services and 82% of the people who said they have used the services rated them as good or very good. Several people stated they found accessing services by public transport an issue. However, several people praised the services stating they provide highly valuable, practical and emotional support. People provided their views of how services could be improved, with financial support and better health promotion and awareness campaigns being the most popular themes. There was a smaller response with regard to TB, with only 7% of people responding to the survey reporting that they had TB now or in the past, and 15% that they support someone who has or has had TB. Some respondents were also HIV positive, or supported someone with HIV. Many suggested that people with TB require additional support to get well, including financial advice, support to maintain treatment and more information on TB. It was stated by several respondents that GPs and other healthcare professionals had a general lack of understanding and knowledge of TB and they felt there was a reluctance to assist and information was limited.Concerns over testing and early diagnosis were raised, especially for high risk groups. There were similar comments to those raised for HIV, with financial advice and support ranking highly, together with support to maintain treatment. The need for more information and improved education in schools was also raised, as well as targeted health campaigns in areas of high risk or prevalence.
We did:
All responses have been collated and will be used to influence commissioning of support services for people with HIV and TB. A needs assessment is currently being produced and this document will also support commissioning of HIV and TB support services

SLIPS, TRIPS AND FALLS CITIZEN FEEDBACK

We asked:
Citizens that have been effected by a fall, slip or trip about thier experience to understand the types of falls, when and how they occured and whether the services available are being accessed and aiding citizens with their falls related recovery.
You said:
Better follow up and more efficient referral services are needed to reduce waiting times and anxiety of citizens. Barriers and inconsistencies with the levels of support available and offered. There is generally a lack of awareness of falls services available to citizens who want better and easier access to appropriate services. Better promotion and communication of what is available to support them.
We did:
This information will be used to influence and develope a Falls Strategy for Birmingham, with emphasis on supporting the needs of citizens.

Birmingham City Council 2015 Budget Consultation

We asked:
Which services were important to you and your family, what do you think the council should stop doing, what are your most important concerns about the budget proposals, where else savings could be made and
You said:
Consultation Feedback – Key Concerns The key concerns expressed in the consultation feedback included: •Community based support services for people with disabilities and mental health problems •Children’s safeguarding and children and young people services •Cuts to welfare and advice services •Reductions in open air sports and play facilities •The Library of Birmingham and community libraries •Birmingham Museums Trust (and Art Gallery)
We did:
Consultation Feedback - Our Response The council has thoroughly reviewed all of the responses to the consultation. The full report on the consultation can be found on the budgetviews page of the council’s website. In response, we are undertaking the following measures: •Services for people with disabilities and mental health problems: consultees were concerned about these proposals, and in particular the risks of reducing preventative and early intervention services (see above). We have responded to the concerns raised through the consultation by reducing the savings proposal to Third Sector Commissioning by £618K and the savings proposal to Supporting People by 400K. •Home adaptations: responses on BeHeard (our on-line consultation portal) stressed the importance of the support provided to people in arranging these. In response, we have removed the proposal for cuts to this team. •Child protection: consultees strongly supported our priority of protecting vulnerable children. We are increasing our further investment in these services to £21.5m from 2015/16. •Young people and careers: consultees were concerned about youth unemployment and access to training and education opportunities. We are implementing a new ‘youth offer’ to ensure that every young person in the city has the opportunity of a job, training or education within four months. • Welfare and advice: consultees emphasised the importance of advice services, particularly given the cuts and complications introduced by central government changes. We are now proposing a lower cut to these services, to give us time to develop a new joint ‘advice service offer’ with Third Sector partners from the start of 2016. •Pitches and sports playing fields – there was concern about plans to reduce city-wide cricket and football pitches and the possibility of unattached school playing fields being sold. With cricket pitches the savings will be achieved through increased fees and charges and a contributions from the English Cricket Board, the Birmingham Cricket League and the Football Association. •Libraries: there was significant public concern about the proposals around the Library of Birmingham. Whilst the scale of Government cuts means that we do need to reduce substantially the opening hours of this service, we have changed the proposals to mitigate the impacts on specialist collections and to increase support to child literacy compared to the initial proposals. We are proposing to introduce charges for the music service, to enable us to keep some of the specialist staff in this area. We will also be pursuing opportunities for additional funding from partners. • Museums: an online petition and comments in the consultation process emphasised public support for the Birmingham Museums. Whilst the Museum Trust is independent of BCC, we are committed to helping them restructure to enable a financially sustainable future with a one year reduction in proposed cuts to assist with this transformation. • Business Improvement Districts: we recognise the importance of these collaborations with business in local areas, and have amended our proposals to modify the collection charges to BIDs to reduce the cost of administration to BIDs with lower levels of income. • Car parks: there was some concern at public meetings about proposals around disposing of some car parks and starting to charge for parking at some parks. In response we are now introducing more modest charges and planning to phase their introduction. • CCTV: partners including the Police expressed concern about the budget proposals. We have therefore deferred the planned saving in this area whilst we explore the potential for new arrangements with partners. • City-region working: almost all consultation comments supported greater collaboration and the creation of new decision-making structures at a city region level for strategic issues, such as economic development. We are continuing to develop a Combined Authority with partners in the Black Country, Greater Birmingham and elsewhere.

During the consultation process, we ask for your feedback, you tell us and then we make positive changes. Public participation is key to our work. See what happens with We Asked, You Said, We Did.