Consultation Hub

Welcome to Be Heard, Consultation Database for Birmingham's public sector. Accessing this website means you can participate in consultations about local issues that interest you. Using Be Heard means you can make your views known when decisions are being made about things that affect you and the area you live in.

For more ways to have your say including Petitions, details of local Councillor's Surgeries or live streaming of Council meetings please visit http://www.birmingham.gov.uk/consultations. Subscribe to our RSS feed for updates on latest consultations or sign up for our consultation alert mailing list on the grey tab: "Mailing List Signup"

We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

Customer Satisfaction Questionnaire - Trading Standards (September 2016)

We Asked:

We asked for your satisfaction with service delivery and suggestions for improving the service

You Said:

The results were provided to the Head of Service

We Did:

The Head of Service will use the results to drive servie improvements

Customer Satisfaction Questionnaire - Pest Control (September 2016)

We Asked:

We asked for your satisfaction with the services we provide and any suggestions for service improvements

You Said:

The results were provided to the Head of Service

We Did:

The Head of Service willuse the results to drive improvement in service delivery

Customer Satisfaction Questionnaire - Environmental Health General (September 2016)

We Asked:

We asked for your view on the quality of servce provided and any suggestions for service improvements

You Said:

Suggestions were provided and levels of satisfaction indicated

We Did:

The results were provided to the Head of Service to inform service improvements

During the consultation process, we ask for your feedback, you tell us and then we make positive changes. Public participation is key to our work. See what happens with We Asked, You Said, We Did.