We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

For comments/views on the proposed new quality rating scheme for private hire operators.

You Said

The majority of responses were in favour of the scheme with 13 of the 18 responses feeling that the proposed quality rating scheme would drive up operator standards.

We Did

The results of this consultation will form part of a report which will be heard and approved by members at a future Licensing and Public Protection Committee before any quality rating scheme can be adopted and introduced.

We Asked

Your views needed on proposals for changes to NHS commissioning arrangements in Birmingham and Solihull.

You Said

The results of this conultation will not be available on this site as it was an eternal consultation.

We Did

Contact the following with any enquiries:

bsol.comms@nhs.net

0121 255 0551

We Asked

For your comments on the proposed variation to the admission number at St Benedict's Infant School for September 2017 and September 2018 as follows;

September 2017 from 150 to 90

September 2018 from 150 to 60

We consulted for 6 weeks, following the consultation the request along will all comments was sent to the Office of The School's Adjudicator for a decision.

You Said

We received 34 responses to the consultation on the variation to the admission number for September 2017 and September 2018.

Of the 34 responses, 33 were in favour and 1 was neither in favour or opposed to the proposal.

A table  of the quantative analysis can be found in the document section of this web page.

 

We Did

All comments were forwarded to the Office of The School's Adjudicator along with the formal request for consideration.

The Adjudicator has approved the Local Authority's request to vary the admission number ( the number of places that can be offered in reception year ) at St Benedict's School as follows;

September 2017 150 to 90

September 2018 150 to 60

A copy of both the Adjudicator's letter to the Local Authority and the full determination can be found in the document section of this webpage.

We Asked

We will do everything practicable to ensure that the service provided by Bereavement Services are satisfactory and meet our service user requirements. Please tell us your comments/suggestions relating to the service

You Said

1. Online music or digital system would be good.

2. Your phone number is wrong is Google - this led to a lot of frustration with unanswered calls

3. Curtains were not working in the chapel at Sutton Coldfield Crematorium.

We Did

1. We have arranged for a full digital library to be available at Sutton Coldfield Crematorium.

2.  We have corrected the entry on Google.

3.  We have repaired the curtains which now fully close. 

We Asked

We asked for your comments on the proposal for an In-Year-Variation to reduce the published admission number of Park Hill Primary School for September 2017.

You Said

We received 2 responses via this website.

An anonymised summary of the responses is attached to this consultation webpage, called: Park Hill Summary of consultation response.

 

We Did

We anylised your responses to the consultation and replied to individuals where appropriate.

The analyised responses have been collated and your comments have been sent in full to the decision maker, the Office of the Schools Adjudicator, for their consideration (your personal information has been removed).

Determination (Decision): The Adjudicator has issued a letter and report to Birmingham City Council with the following conclusion and determination.  Full details are attached in the document: Adjudicator Decision.

Conclusion

The admission authority, with the support of the school’s governing body, wish to reduce the school’s PAN for 2017 to 60, from the current PAN of 90. This is due to a falling birth rate in the area of the school and a drop in numbers applying to the school and consequently in offers made. This situation is placing pressure on the school financially and, together with a recent Ofsted judgement of Requires Improvement, on the school’s efforts to raise standards. However, 68 offers have been made for September 2017 and the local authority predicts 63 offers for September 2018.  Maintaining PAN at the current level will ensure that demand for places is met for 2017 and 2018. If, as the admission authority anticipates, actual numbers starting in reception drop to 60 or below, only two reception classes will be needed and following the conclusion of the normal admissions round further pupils need not be admitted as long as prejudice can be demonstrated.

Determination

In accordance with section 88E of the School Standards and Framework Act 1998, I do not approve the variation to the admission arrangements determined by Birmingham City Council for Park Hill Primary School.

We Asked

Survey was used to obtain feedback from the NQSWs on the ASYE programme in Adults social work

You Said

Themes were identified

We Did

Themes were fed back to senior managers and included in future planning of the scheme.

We Asked

From 1 March 2017 until 26 May 2017, we would like your views on a number of proposed changes to some of the mental health services we buy from third sector organisations.

You Said

This consultation has now closed

We Did

Contact engage.birminghamcrosscity@nhs.net with any questions.

 

We Asked

We asked for residents'views on including the City Council's Housing car parks in the proposed Controlled Parking proposals.

You Said

A total of 43 responses were received.  The consultation realised a 4.6% response rate, based on the number of leaflets delivered to properties and responses received from those living close to a housing-owned car park.

Out of the 43 responses received, twenty (46%) respondents said they would prefer to include the Housing-owned parking areas within the permit scheme.  A further five (12%) were supportive of the proposal to not include the Housing-owned car parks.  Twelve (28%) did not have an opinion regarding which option would be preferable.  The remaining six (14%) did not answer the question.

We Did

The scheme is now being handed over to the Council’s Infrastructure Delivery team. They are progressing with development of the Full Business Case, Detailed Design and the Traffic Regulation Order, and the likely delivery date for the scheme is expected to be early in the next financial year.

We Asked

We asked for residents'views on including the City Council's Housing car parks in the proposed Controlled Parking proposals.

You Said

Thirty responses have been received representing the views of those living within close proximity to a housing-owned car park area.  The consultation realised a 6.5% response rate.

Residents reported problems with non-resident parking across St Marks, although the view regarding whether to include Housing-owned car parks is very much split.  Approximately half of those who responded support the proposals and half do not.

We Did

The scheme is now being handed over to the Council’s Infrastructure Delivery team.  They are progressing with development of the Full Business Case, Detailed Design and the Traffic Regulation Order, and the likely delivery date for the scheme is expected to be early in the next financial year.

We Asked

You to tell us how confident you are when dealing with businesses that are regulated by Trading Standards, Environmental Health and Licensing.

You Said

You provided details of your confidence.

We Did

The results will provide us with an indication of the effectiveness of our services in regulating the market place, they will play a part in helping us to decide where we need to concentrate our efforts to best protect citizens, businesses and visitors.

We Asked

You to provide us with feedback on your satisfaction with the service that you received from us and to provide suggestions as to how we can improve this service.

You Said

You provided your feedback and ideas for improvements.

We Did

The results and suggestions were forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to the customer.

We Asked

You to provide us with feedback on your satisfaction with the service that you received and to make suggestions as to how the service copuld be improved.

You Said

You provided details of your satisfaction and suggestions for improvement.

We Did

The results and suggestions have been forwarded to the Head of Service who will consider them in future service development with a view to improving our service delivery.

We Asked

You to provide us with an indication of your satisfaction with the service provided and to make suggestions for service improvement.

You Said

You  provided this feedback

We Did

The results and suggested improvements have been forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to our customers

We Asked

You to provide us with an indication of your satisfaction with the Pest Control service that you received, against a number of different criteria. We also asked you to provide us with suggestions to inmprove our services.

You Said

You provided your feedback

We Did

The results and suggestions were forwarded to the Head of Service who will utilise them in future service planning with a view to delivering improved services

We Asked

Birmingham City Council asked for your views on Birmingham’s air quality. We wanted to understand whether or not air quality is important to the people of Birmingham and in what ways; how much it interests you or has an impact on you.

You Said

We received 1,104 responses to this survey – thank you to everyone who took part.

The results showed that Birmingham people are very concerned with the issue of air quality and the negative effects it could have on our city with:

  • 87% of respondents thinking air quality is a ‘serious issue’ to be tackled now;
  • 88% telling us they think air quality has a very serious impact on health; and,
  • 67% saying that air quality was an important consideration when making choices about how they travel.

Those who filled in the survey also told us what they thought contributed most to air pollution. The top three causes chosen were:

  • congestion and vehicles idling in queues;
  • lorries and vans; and,
  • diesel cars.

Respondents also selected the ways in which they thought air pollution could be tackled. The top three ways are:

  • using public transport;
  • more trees and green spaces; and,
  • restricting access for polluting vehicles.

We Did

Birmingham City Council has been working towards creating a greener, more sustainable city for a number of years: working on the basis that every person who lives and works in Birmingham has a right to clean air. For example, through our Birmingham Connected programme we aim to transform the way people travel around the city in an attempt to reduce vehicle emissions.

The results of this Be Heard survey will contribute towards the next phase of our work. This includes feasibility studies to identify areas of Birmingham where air pollution is at its highest so we can create the Clean Air Zone the Government requires Birmingham – and other UK cities – to have in place by 2020 to comply with air quality legislation.

We Asked

We will do everything practicable to ensure that the service provided by Bereavement Services are satisfactory and meet our service user requirements. Please tell us your comments/suggestions relating to the service

You Said

1. Curtains were not working in the crematorium and were in need of repair.

2. Flower arrangements in need of refreshing in the chapel.

3. No price list received in memorial pack. 

We Did

1.  Curtains have been repaired.

2. The flowers have been replaced. 

3. Staff instructed to ensure price lists are included in all packs. 

We Asked

For feedback on the design of a cycling route along the A38 between Sely Oak and the city centre.

You Said

Overall, there was a significant response to the consultation, with over 1000 respondents registering feedback. Analysis of the consultation feedback has shown views towards the proposals were favourable, with the following breakdown:
  • 64% of questionnaire respondents like/ really like the proposals.
  • 14% don’t have a strong view.
  • 23% do not like the proposals.

We Did

Some parts of the scheme design have been amended.

The Full Business Case has been approved and published.

We Asked

Do you support the proposed shared pathway along hatchford brook, sheldon country park?

You Said

25 supported.

2 didnt support. I of these was against the highway element of the proposals.

We Did

The pathway works have commenced on site and will complete by December 2017

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed. 

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed. 

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed.

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed. 

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed.

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed. 

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .

We Asked

In February 2017 we carried out a public consultation on proposals for variable 20mph speed limits outside schools. This would include signs to advise drivers to reduce their speed to 20mph at times when lots of children are expected to be walking near the school, such as at the start and end of the school day. At all other times, the current speed limit of the road (usually 30mph, in some cases 40mph) would apply.

You Said

We would like to thank everyone who responded to the consultation.   As a result of comments received we have reviewed the project and its objectives and it has been decided not to proceed. 

We Did

Therefore we will not be implementing a variable 20mph speed limit at the schools included in the original consultation.

In coming to this decision it has been concluded that installing variable 20mph limits in isolation (i.e. not as part of a wider road safety scheme or in the context of area wide 20mph limits on surrounding roads) would not contribute to the objectives of the Birmingham Cycle Revolution programme which was going to be used to fund the scheme.  Further, they would not necessarily address any of the real or perceived safety issues around the schools in question in line with the Road Safety Strategy for Birmingham.

We will hold the scheme in reserve until such a time as area wide 20mph limits are introduced in this area, or should the school be considered for wider road safety or safer routes to schools programmes. 

The council remains committed to rolling out 20mph limits in all residential roads, and we will be reviewing the data from the first 12 months of current areas before further developing the programme for roll out to other areas.

We are continuing to encourage all schools to sign up to Modeshift STARS to develop an action plan that forms part of the school’s travel plan which can lead to a nationally recognised accreditation.   This allows access to a range of activities that can help schools promote sustainable travel, including resources and grant funding opportunities that schools can access.  There are already over 100 Birmingham schools that have signed up, and a further 20 schools who have received their Modeshift STARS Bronze accreditation.  For further information please email connected@birmingham.gov.uk .