We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

What you thought about the signage and advertising on private hire vehicles: are there too many signs on private hire vehicles or not enough; are they too big or too small; do they provide the right information; what do you think about their design and colour?

You Said

Responses were mixed with the majority favouring the existing colour scheme used for BCC signage and in general the current signage used. The exception being that the majority of respondents did not believe semi-permanent door signs to be necessary.

The majority of respondents did however feel that private hire vehicles should display the name and contact details of the company its driver is working for in the form of a magnetic sign. 

In relation to advertising on private hire vehicles responses were more split.  

We Did

The results of this consultation will form part of a report which will be heard and approved by members at a future Licensing and Public Protection Committee before the signage requirements can be amended.

We Asked

We asked for your comments on Birmingham City Council's proposal to establish a resource base for special educational needs at Boldmere Infant and Nursery School and Boldmere Junior School.

You Said

During the statutory consultation (representation) period we received 31 responses.

For further details, please see the consultation results summary in the documents area of this webpage.

We Did

We analysed the comments and created the consultation results summary document. We downloaded or digitised all responses and removed personal or identifying information (redacted).  We have sent all of the redacted responses with a report to the decision makers (Cabinet Member for Children, Families and Schools and the Corporate Director for Children and Young People).  The responses will be considered as part of the decision making process.

We will update this section with further inforamtion once a decision has been made.

We Asked

We Asked for your comments on the draft proposal document for the establishment of a resource base for special educational needs (SEN) provision at Boldmere Infant and Nursery School; and Boldmere Junior School from 1st September 2018.

We asked for comments between 19th September and 17th October 2017.

You Said

We received 21 responses in total which provided comments on various themes for consideration. An analysis of the comments is attached as a document to this webpage.

We Did

Birmingham City Council officers have considered the detailed comments and, where able, have provided corrections, clarifications and additions to the final proposal document which will be published during November 2017 for statutory consultation (representation).

We Asked

We asked for your views on Birmingham City Council's proposal to lowerr the age limit and increase the number of places at Lindsworth School.

You Said

During the statutory consultation(representation) period, we received one response.

The response was from a local resident who was opposed to the proposal.

We Did

A copy of the response ( with the respondent’s personal details removed) was forwarded along with a report to the Cabinet Member for Children, Families and Schools and the Interim Corporate Director for Children and Young People, who approved this proposal on 4th December 2017.

The Local Authority, in excercise of powers conferred on it, has determined to implement the proposal with effect from 1st January 2018.

We Asked

The Governing Body of Harborne Primary School asked for your comments on the their proposal to revoke (cancel) their decision to expand the school by addition of an annex onto the site of Lordswood Girls School.

The consultation was open for 4 weeks.

You Said

9 responses were received for this consultation.

Of the responses received: 6 were in favour of revocation, 2 were against and 1 "neither/don't know"

The responses were from local residents and other interested parties. Comments mention a range of themes (a summary of results is attached to this consultation webpage).

We Did

All responses were reviewed and analysed.

Before sharing information about the comments received, the School Organisation Team of Birmingham City Council removed personal data and information (anonymised).

A summary analysis of the consultation results was produced and is published in the attached documents section of this consultation webpage.

The summary of results presents the number and type of responses received. It captures the general themes of the responses and how many times those themes were mentioned.

Anonymised copies of all of the detailed comments were sent to the Governing Body of Harborne Primary School for them to review and consider in reaching their final decision.

Decision update: 4th November 2017:

The Governing Body of Harborne Primary School has approved the revocation of the 2014 expansion.  This means that the expansion onto the site of Lordwood Girl’s School and Sixth Form Centre will not happen.

A full notice from the Governing Body can be found on the school website (see links) and a copy is attached to this consultation webpage.

 

 

We Asked

For comments/views on the proposed new quality rating scheme for private hire operators.

You Said

The majority of responses were in favour of the scheme with 13 of the 18 responses feeling that the proposed quality rating scheme would drive up operator standards.

We Did

The results of this consultation will form part of a report which will be heard and approved by members at a future Licensing and Public Protection Committee before any quality rating scheme can be adopted and introduced.

We Asked

Your views needed on proposals for changes to NHS commissioning arrangements in Birmingham and Solihull.

You Said

The results of this conultation will not be available on this site as it was an eternal consultation.

We Did

Contact the following with any enquiries:

bsol.comms@nhs.net

0121 255 0551

We Asked

Birmingham City Council is thinking of creating an energy company for Birmingham’s residents and businesses.  

You Said

17 responses were received

We Did

Contact research@birmingham.gov.uk with any enquiries

We Asked

If you support the revised proposals for the new bridge

You Said

Birmingham City Council received 2 petitions during the consultation. The first petition contained 79 signatures in support of the scheme, whilst a second petition containing 87 signatures was received opposing the scheme . We have also received completed questionnaires via post and the Be Heardwebsite, of which 17 were supportive and 11 against the proposed scheme. Overall therefore, a total of 96 responses were received in support and 98 against the proposal to introduce a new access bridge at Minton Road.

Further discussions have also been taken place with Environment Agency (EA) during the consultation process regarding the flood alleviation measures which would need to be incorporated within the scheme. The latest EA requirements would mean that the proposed level if the bridge would be signaficantly higher than originally envisaged and therefore more visually intrusive. There would also be an increased cost in building such a structure, for which a budget is currently not available.

We Did

Consequently, Birmingham City Council is proposing not to implement the bridge proposals at this moment in time for the reasons stated above.

We Asked

For your comments on the proposed variation to the admission number at St Benedict's Infant School for September 2017 and September 2018 as follows;

September 2017 from 150 to 90

September 2018 from 150 to 60

We consulted for 6 weeks, following the consultation the request along will all comments was sent to the Office of The School's Adjudicator for a decision.

You Said

We received 34 responses to the consultation on the variation to the admission number for September 2017 and September 2018.

Of the 34 responses, 33 were in favour and 1 was neither in favour or opposed to the proposal.

A table  of the quantative analysis can be found in the document section of this web page.

 

We Did

All comments were forwarded to the Office of The School's Adjudicator along with the formal request for consideration.

The Adjudicator has approved the Local Authority's request to vary the admission number ( the number of places that can be offered in reception year ) at St Benedict's School as follows;

September 2017 150 to 90

September 2018 150 to 60

A copy of both the Adjudicator's letter to the Local Authority and the full determination can be found in the document section of this webpage.

We Asked

Birmingham City Council is thinking of creating an energy company for Birmingham’s residents and businesses.  
 
We believe there is an opportunity for a local company to deliver gas and electricity in a more affordable, fairer and greener way but we want to know if you agree with us.

You Said

340 responses were received

We Did

Contact research@birmingham.gov.uk with any questions

We Asked

We will do everything practicable to ensure that the service provided by Bereavement Services are satisfactory and meet our service user requirements. Please tell us your comments/suggestions relating to the service

You Said

1. Online music or digital system would be good.

2. Your phone number is wrong is Google - this led to a lot of frustration with unanswered calls

3. Curtains were not working in the chapel at Sutton Coldfield Crematorium.

We Did

1. We have arranged for a full digital library to be available at Sutton Coldfield Crematorium.

2.  We have corrected the entry on Google.

3.  We have repaired the curtains which now fully close. 

We Asked

We asked for your comments on the proposal for an In-Year-Variation to reduce the published admission number of Park Hill Primary School for September 2017.

You Said

We received 2 responses via this website.

An anonymised summary of the responses is attached to this consultation webpage, called: Park Hill Summary of consultation response.

 

We Did

We anylised your responses to the consultation and replied to individuals where appropriate.

The analyised responses have been collated and your comments have been sent in full to the decision maker, the Office of the Schools Adjudicator, for their consideration (your personal information has been removed).

Determination (Decision): The Adjudicator has issued a letter and report to Birmingham City Council with the following conclusion and determination.  Full details are attached in the document: Adjudicator Decision.

Conclusion

The admission authority, with the support of the school’s governing body, wish to reduce the school’s PAN for 2017 to 60, from the current PAN of 90. This is due to a falling birth rate in the area of the school and a drop in numbers applying to the school and consequently in offers made. This situation is placing pressure on the school financially and, together with a recent Ofsted judgement of Requires Improvement, on the school’s efforts to raise standards. However, 68 offers have been made for September 2017 and the local authority predicts 63 offers for September 2018.  Maintaining PAN at the current level will ensure that demand for places is met for 2017 and 2018. If, as the admission authority anticipates, actual numbers starting in reception drop to 60 or below, only two reception classes will be needed and following the conclusion of the normal admissions round further pupils need not be admitted as long as prejudice can be demonstrated.

Determination

In accordance with section 88E of the School Standards and Framework Act 1998, I do not approve the variation to the admission arrangements determined by Birmingham City Council for Park Hill Primary School.

We Asked

We asked for your views on our proposals to introduce a standard for vehicle emissions for taxis and private hire vehicles that we license in order to address pollution levels across the city and improve air quality. 

You Said

Although there was support for the need to improve air quality, owners of taxis and private hire vehicles who would have to replace their vehicles with newer, less polluting vehicles, though that our proposals did not give them sufficient time to prepare for the change. They were also concerned about the cost of having to buy newer vehicles and the effect that this would have on their livelihoods. We also consulted on whether to license vehicles as hackney carriages (taxis) that are not wheelchair accessible. Although many people supported this idea, concerns were raised by some respondents that it would reduce the number of wheelchair accessible vehicles available to disabled people and it would confuse the general public if some saloon vehicles were taxis, meaning that they could be flagged down in the street or work from ranks, when other saloon vehicles licensed for private hire could not be flagged down or work from ranks.    

 

We Did

The results of our consultation were used to inform the decision of the Licensing & Public Protection Committee when it met on 23rd October 2017 to consider a policy on taxi and private hire vehicle emissions. The Committee agreed to extend the time limit by which vehicles must comply with European emission standards from December 2018 (in the original proposals) to 31st December 2019. After this date vehicles licensed by Birmingham must meet the Euro 4 standard for petrol engines or the Euro 6 standard for diesel engines, or be Ultra Low Emission Vehicles or Zero Emission Capable. The Committee set a policy which did not impose any interim deadlines between 2017 and 2019 (which were included in the consultation) which would have affected the oldest vehicles first. The new policy also lowered some of the proposed emission standards that were regarded as being aspirational, but not necessary to achieve legal compliance. The Committee set a policy to say that it will not license vehicles that are not wheelchair accessible as hackney carriages because of the negative impact it would have on disabled people and the risks to public safety.

 

The Committee agreed to consider a medium to long term emissions policy separately and an age policy for the vehicles that it licenses. This decision was taken because the majority of the responses to our consultation had focussed on the immediate changes that the policy would bring about, not on the longer term consequences.  

 

We Asked

Survey was used to obtain feedback from the NQSWs on the ASYE programme in Adults social work

You Said

Themes were identified

We Did

Themes were fed back to senior managers and included in future planning of the scheme.

We Asked

From 1 March 2017 until 26 May 2017, we would like your views on a number of proposed changes to some of the mental health services we buy from third sector organisations.

You Said

This consultation has now closed

We Did

Contact engage.birminghamcrosscity@nhs.net with any questions.

 

We Asked

If you support the proposed scheme

You Said

Majority of the stakeholders supported the proposed improvement works

We Did

Proceeded with the proposed scheme. Construction works started on site in September 2017 and expected to be completed at the end of October 2017

We Asked

Birmingham City Council's Early Years Childcare and Children's Centre Service currently makes available additional free full-time early education places for some 3 and 4 year old children before they fo into reception classes.

You Said

109 responses were received

We Did

Contact EarlyYearsReview@birmingham.gov.uk with any questions.

We Asked

We asked for residents'views on including the City Council's Housing car parks in the proposed Controlled Parking proposals.

You Said

A total of 43 responses were received.  The consultation realised a 4.6% response rate, based on the number of leaflets delivered to properties and responses received from those living close to a housing-owned car park.

Out of the 43 responses received, twenty (46%) respondents said they would prefer to include the Housing-owned parking areas within the permit scheme.  A further five (12%) were supportive of the proposal to not include the Housing-owned car parks.  Twelve (28%) did not have an opinion regarding which option would be preferable.  The remaining six (14%) did not answer the question.

We Did

The scheme is now being handed over to the Council’s Infrastructure Delivery team. They are progressing with development of the Full Business Case, Detailed Design and the Traffic Regulation Order, and the likely delivery date for the scheme is expected to be early in the next financial year.

We Asked

We asked for residents'views on including the City Council's Housing car parks in the proposed Controlled Parking proposals.

You Said

Thirty responses have been received representing the views of those living within close proximity to a housing-owned car park area.  The consultation realised a 6.5% response rate.

Residents reported problems with non-resident parking across St Marks, although the view regarding whether to include Housing-owned car parks is very much split.  Approximately half of those who responded support the proposals and half do not.

We Did

The scheme is now being handed over to the Council’s Infrastructure Delivery team.  They are progressing with development of the Full Business Case, Detailed Design and the Traffic Regulation Order, and the likely delivery date for the scheme is expected to be early in the next financial year.

We Asked

Birmingham City Council is building a new community park between the new housing development on Jarvis Road and the existing tower blocks on Balmoor Lake Road and Cayton Grove. The park will include play facilities for local residents, new tree planting and meadows. We also intend to make improvements to the spaces around the two tower blocks, including new fencing, tree planting, path work and the removal of the remnants of the old 1960’s play area

You Said

4 responses were received

We Did

Please use contact details below with any questions:

lpg@birmingham.gov.uk

We Asked

You to tell us how confident you are when dealing with businesses that are regulated by Trading Standards, Environmental Health and Licensing.

You Said

You provided details of your confidence.

We Did

The results will provide us with an indication of the effectiveness of our services in regulating the market place, they will play a part in helping us to decide where we need to concentrate our efforts to best protect citizens, businesses and visitors.

We Asked

You to provide us with feedback on your satisfaction with the service that you received from us and to provide suggestions as to how we can improve this service.

You Said

You provided your feedback and ideas for improvements.

We Did

The results and suggestions were forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to the customer.

We Asked

You to provide us with feedback on your satisfaction with the service that you received and to make suggestions as to how the service copuld be improved.

You Said

You provided details of your satisfaction and suggestions for improvement.

We Did

The results and suggestions have been forwarded to the Head of Service who will consider them in future service development with a view to improving our service delivery.

We Asked

You to provide us with an indication of your satisfaction with the service provided and to make suggestions for service improvement.

You Said

You  provided this feedback

We Did

The results and suggested improvements have been forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to our customers