We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

We will do everything practicable to ensure that the service offered by Bereavement Services is satisfactory and meets our service user requirements.  Please tell us your comments/suggestions relating to the service.

You Said

The prices are too high.

The curtains at Lodge Hill Crematorium were not working

A list of hymns should be made available to Undertakers

 

We Did

The fees for 2017 have not been increased in 2018

The curtains were repaired and fully operational within a few days

Funeral Directors have the list of hymns available at each crematorium. They also have access to an online library of music that is available at the crematoria that operate the digital music system.

Results

222 responses were obtained from the consultation.  There were a lot of positive comments in relation to the service and the overall level of satisfaction was 97% from those who responded to this question.  Any actions arising from this consultation have been put into an action tracker and will be progressed separately.

We Asked

We asked for your comments on the proposal to change the age range of St Benedict's Infant School.

You Said

There were 2 responses with comments received during the statutory consultation period (representation period). A summary analysis of the comments is attached to this consultation page.

We Did

The School Organisation Team fo Birmingham City Council looked at the comments in detail and produced the summary analysis attached to this consultation page. Personal data has been removed from teh responses (redacted). All comments were shared with the decision makers with a copy of the analysis for their consideration.

 

Determination (decision):

This proposal was approved jointly by the Leader of the Council and the Assistant Director for Children and Young People on 18th April 2018.

The Local Authority, in exercise of the powers confered on it, has determined to implement the proposal as details.

Please see attached the letter of determination and a link to the decision on the Birmingham City Council website.

We Asked

As part of our informal consultation (pre-statutory), we asked for your comments on the draft proposal to change the age range of St Benedict's Infant School to become a primary school.

You Said

We received 213 responses.  73 responses contained written comments.*

We Did

The School Organisation Team of Birmingham City Council looked at all of the comments in detail.   *A summary analysis of the comments is attached to this consultation webpage.

Comments have been considered in the preparation of a final proposal document for formal (statutory) consultation.

We Asked

We asked for your comments on the proposal to expand Harborne Primary School by enlargement onto an annex at Court Oak Road, Harborne.

You Said

There were 76 responses to the consultation.  67 responses contained written comments.*

We Did

The School Organisation Team of Birmingham City Council looked at all of the comments in detail and produced a summary analysis. Personal data has been removed from the responses (redacted). All comments will be sent to the decision makers with a copy of the summary analysis for their consideration.

*The summary analysis is attached to this consultation webpage. 

Determination (decision):

This proposal was approved jointly by the Cabinet Member for Children Families and Schools and the Corporate Director for Children and Young People on 26th March 2018.

The Local Authority, in exercise of the powers conferred on it, has determined to implement the proposal as detailed.

Please see attached the letter of determination and a link to the decision on Birmingham City Council website.

 

We Asked

This is an evaluation of your experiences on the ASYE scheme.

You Said

11 responses were received.

We Did

Contact margaret.a.stratton@birmingham.gov.uk with any questions.

We Asked

About The Consultation on Proposed Admissions Arrangements.

You Said

Various comments.

We Did

Fed those back to the necessary admission authorities.

We Asked

We have a Vision for Birmingham to make it a city of inclusive growth where the opportunities and benefits of progress and investment are felt by all.

You Said

639 responses were received.

We Did

Contact Budget_Views@birmingham.gov.uk with any questions.

We Asked

What you thought about the signage and advertising on private hire vehicles: are there too many signs on private hire vehicles or not enough; are they too big or too small; do they provide the right information; what do you think about their design and colour?

You Said

Responses were mixed with the majority favouring the existing colour scheme used for BCC signage and in general the current signage used. The exception being that the majority of respondents did not believe semi-permanent door signs to be necessary.

The majority of respondents did however feel that private hire vehicles should display the name and contact details of the company its driver is working for in the form of a magnetic sign. 

In relation to advertising on private hire vehicles responses were more split.  

We Did

The results of this consultation will form part of a report which will be heard and approved by members at a future Licensing and Public Protection Committee before the signage requirements can be amended.

We Asked

Councillor Waseem Zaffar, working in partnership with Tell Mama, would like to hear your views on hate crime and discrimination in your work place, Birmingham and the UK in general. This questionnaire will feature questions specifically about your personal experience, your views on what is being done to address hate crime and your thoughts on how efforts to tackle hate crime can be improved.

You Said

109 responses were received.

We Did

Contact Waseem.Zaffar@birmingham.gov.uk with any questions.

We Asked

The Council wishes to carry out  consultation on proposals to introduce Selective Licensing for private rented properties in Stockland Green Ward, as part of the Councils approach to improving standards in the private rented sector. If approved it will mean all private landlord property in the designated area will have to have a licence from the Council. The consultation will run from 11 September 2017and close on 31 December 2017.

You Said

176 responses were received.

We Did

Contact PRS@birmingham.gov.uk with any questions.

We Asked

This is aimed at gathering service users views/comments relating to burial and cremation services provided by Birmingham City Council.  Collected information will help develop future service improvements within cemeteries and crematoria.  Results of the user satisfaction levels from 10 consultation exercises will contribute to the services performance indicators and will be widely published.

You Said

215 responses were received.

We Did

Contact bereavement.services@birmingham.gov.uk with any questions.

We Asked

Birmingham City Council Older Adults Day Care Service will always try to provide you and the person who cares for you; with the best possible service, but we can never be perfect.

You Said

101 responses were received.

We Did

Contact sueb.jabbar@birmingham.gov.uk with any questions.

We Asked

In November/ December a consultation regarding the proposed Traffic Regulation Orders associated with the above scheme. 

You Said

There was a significant response rate to many differing elements of the proposals.

We Did

A decision on the scheme has now been taken and can be viewed using the link below.

We Asked

We are in the process of reviewing the Register Office fees and charges for 2018-19 and would welcome your views on proposed fee increases for ceremonies.

You Said

4 responses were received.

We Did

We Asked

We are in the process of reviewing the Register Office fees and charges for 2018-19 and would welcome your views on proposed fee increases relating to the Nationality Checking Service & Citizenship ceremonies. Please complete this questionnaire for thse services which you used in relation to Birmingham Register office

You Said

17 responses were received.

We Did

Contact register.office@birmingham.gov.uk with any questions.

We Asked

The funding has been made available from Sutton Coldfield Town Council to provide new trim trail in New Hall Valley Country Park between the two existing play areas. The proposal include 8 pieces of timber trim trail equipment installed with grass matting surface. Please see attached layout plan for details. We would like your comments on this proposal.

You Said

26 responsese were received.

We Did

Contact lpg@birmingham.gov.uk with any questions.

We Asked

This survey is to evaluate knowledge level of staff on E Services provided by the Library of Birmingham. This is to understand what staff know on how to advise customers on our eBook and eAudio collection. 

You Said

42 responses were received.

We Did

Contact jangir.hussain@birmingham.gov.uk with any questions.

We Asked

You were asked to provide your comments on the proposed Local Links to be delivered as part of Birmingham Cycle Revolution Phase 3.

You Said

Several comments were received for the proposed scheme with some valuable suggestions for revisions to the design.

We Did

Where possible the comments were incorporated into the final design. It is expected that the scheme will be delivered during spring/summer 2018.

We Asked

Birmingham City Council is consulting on a draft revised Local Validation List. The consultation period is from 24 October – 5 December 2017. We would be pleased to receive any comments that you may have on the proposed changes to the list.

You Said

6 responses were received.

We Did

Contact planning.strategy@birmingham.gov.uk with any questions.

We Asked

We asked for your comments on Birmingham City Council's proposal to establish a resource base for special educational needs at Boldmere Infant and Nursery School and Boldmere Junior School.

You Said

During the statutory consultation (representation) period we received 31 responses.

For further details, please see the consultation results summary in the documents area of this webpage.

We Did

We analysed the comments and created the consultation results summary document. We downloaded or digitised all responses and removed personal or identifying information (redacted).  We have sent all of the redacted responses with a report to the decision makers (Cabinet Member for Children, Families and Schools and the Corporate Director for Children and Young People).  The responses will be considered as part of the decision making process.

We will update this section with further inforamtion once a decision has been made.

Determination (decision):

This proposal was approved jointly by the Cabinet Member for Children Families and Schools and the Corporate Director for Children and Young People on 23rd January 2018.

The Local Authority, in exercise of the powers conferred on it, has determined to implement the proposal as detailed.

Please see attached the letter of determination and a link to the decision on Birmingham City Council website.

We Asked

As part of Birmingham Cycle Revolution (BCR) we consulted on the first tranche of proposed cycle parking within the City Centre; focussed on the Colmore Business Improvement District area.

This would support the other measures proposed within the BCR that would be creating key cycle routes along two of the City’s major arterial roads.

The proposal would see new cycle parking on; Colmore Row; Church Street; Bull Street; Church Street; Snow Hill Station; Newhall Street; Whittall Street and Steelhouse Lane.

You Said

The proposed interventions are overwhelmingly a step in the right direction, but not particularly ambitious. General support for cycle parking in Snow Hill station as it is very useful for stations to provide for cyclists who may want to leave their bikes at the station.

Proposed 'M' stands and car bike ports provide a limited level of security and are unlikely to represent an attractive proposition for long-stay users (i.e. commuters in neighbouring offices).  Consider providing a more secure facility in the heart of the BID for regular commuters (e.g. cycle hub, hangers etc.)

Concern that the cycle parking is not sufficiently overlooked (raising safety and security issues) or convenient to any particular destinations.

As a keen cyclist, I think it is important to have plenty of good quality cycle parking in the city centre. So I welcome these plans and fully support them. The suggested location would be very good as it is undercover and fairly secure and near to the ticket office and accessible from Livery Street.

We Did

The overall responses to the proposals were positive with the respondents welcoming the new provision. The proposed cycle parking has therefore generally been installed.

The current proposals are limited at this time to increasing the provision of cycle parking on street which is more suitable for the short term stay. More secure (enclosed and lockable) facilities more suitable for commuters will require a funded revenue stream to operate and maintain the facility at this time BCR does not have revenue included to support this type of facility.

In addition due to the amount of redevelopment and regeneration currently proposed for the City Centre possible site are few and far between which are not affected in some way by the regeneration schemes.

With the assistance of Network Rail and London Midland it has been possible to provide cycle parking in Snow Hill Station.

There will be a formal launch event in May in Snow Hill Station.

The cycle parking is available for use and we are looking forward to the introduction of more during the summer.

We Asked

The Government’s ‘UK plan for reducing roadside nitrogen dioxide concentrations’ identifies that Birmingham will be required to introduce measures to address air quality. One of the measures we have been asked to consider by the Government is introducing a Clean Air Zone before 2020.

You Said

40 responses were received.

We Did

Contact connected@birmingham.gov.uk with any questions.

We Asked

We are asking the people of Birmingham, service users and potential service users, strategic partners, and key agencies including current service providers to let us know your views on the next stage of development of the new Domestic Abuse Prevention Strategy 2017-2020 and the initial Action Plan.

You Said

13 responses received.

We Did

Contact preventDA@birmingham.gov.uk with any questions.

We Asked

From 1st April 2013, every Health and Wellbeing Board (HWB) in England has a statutory responsibility to publish and keep up to date a statement of the needs for pharmaceutical services of the population in its area, referred to as a Pharmaceutical Needs Assessment (PNA).

You Said

4 responses were received.

We Did

Contact BirminghamPNA@birmingham.gov.uk with any questions.

We Asked

Birmingham City Council and The Friends of Fox Hollies Park are looking at how the Park can be improved, both now and in the future years. A plan showing potential improvements has been drawn up showing several different options that may be executed, subject to funding becoming available.

You Said

24 responses were received.

We Did

Contact lpg@birmingham.gov.uk with any questions.