Highways Winter Maintenance 2017/18

Closed 25 May 2018

Opened 26 Apr 2018


Welcome, and thank you for taking the time to share your views with us by completing this survey. It should take a few minutes to complete and there is space at the end if you wish to make additional comments on any point. When completing the survey please think about your contact with Birmingham City Council.


Why We Are Consulting

Understanding views is a key element of assessing the effectiveness of an authority, alongside communication and performance information. Furthermore, understanding customer’s experiences and satisfaction will enable us to make informed comparisons which can strengthen the council’s accountability and be a key part of our approach to managing our services, so your views are important to us.


What Happens Next

The data we gather from the survey will be presented to senior managers, who will review the findings and outline any service improvements based on the information provided. Any changes we make as a result of the survey data will be published on our website.




  • All Areas


  • Anyone from any background


  • Citizens Satisfaction