Looking Local Digital Television Service Closure

Closed 27 Feb 2015

Opened 14 Jan 2015

Contact

Nikki Spencer

(Digital Projects Manager)

Digital Birmingham

0121 303 8779

nikki.spencer@birmingham.gov.uk

Feedback updated 9 Jun 2016

We asked

In preparation for the proposed termination of Birmingham’s Looking Local contract with Kirklees, and the withdrawal of the interactive digital television service for Birmingham, we wanted to take the opportunity to consult with you on this decision and provide you with the opportunity to feedback any concerns you may have with this course of action.

You said

You used the Looking Local Digital Television Service to access the JobCentre Plus resource and search for jobs on a monthly basis.  

50% stated they will be able to access the information from alternative sources whereas 50% weren't sure.

We did

Respondents were advised that will still be able to access a number of the nationally developed content plug-ins, including the Jobcentre Plus resource, from the main Looking Local site:

(www.LookingLocal.gov.uk/Lookinglocal) an entering their postcode details.

Results updated 9 Jun 2016

Two responses were received to this consultation and both indicated monthly use of the Looking Local Digital Television Service to access the JobCentre Plus resource and search for jobs.  

The stated impact of the closure on those respondents:  50% stated they will be able to access the information from alternative sources whereas 50% weren't sure.

Respondents were advised that will still be able to access a number of the nationally developed content plug-ins, including the Jobcentre Plus resource, from the main Looking Local site (www.LookingLocal.gov.uk/Lookinglocal) an entering their postcode details.

 

Overview

In 2006 Digital Birmingham launched Birmingham's Looking Local Interactive Digital Television service which provided citizens with greater access to local services such as missed bin collections, Jobcentre Plus vacancies and travel and transport information (www.lookinglocal.gov.uk/birmingham).

It is with regret that Digital Birmingham has now proposed the termination of Birmingham’s contract with Kirklees Metropolitan Council, resulting in the customised Looking Local resource for Birmingham ceasing to operate and be available to Birmingham citizens. 

This will take effect from May 2015 and is due to the continued local authority budget cuts which is making the continued provision of the service unsustainable for Digital Birmingham.

Why your views matter

In preparation for the proposed termination of Birmingham’s Looking Local contract with Kirklees, and the withdrawal of the interactive digital television service for Birmingham, we wanted to take the opportunity to consult with you on this decision and provide you with the opportunity to feedback any concerns you may have with this course of action.

Birmingham citizens will still be able to access a number of the nationally developed content plug-ins from the main Looking Local site (www.LookingLocal.gov.uk/Lookinglocal) and entering your postcode details; Looking Local will then point you to all the relevant content available for the Birmingham area, such as Universal Jobs Match; NHS Choices, Patient Opinion and Disabled Go to name a few. 

However the Health, Social and Housing content, including Birmingham Home Choices will no longer be available.

What happens next

Thank you for engaging and responding to this consultation which will close on Friday 27th February 2015 and help us evaluate the impact of withdrawing the Looking Local Digital Television service for Birmingham.

The results of this consultation will be analysised and completed by Friday 6th March 2015, with a view to any remedial action and feedback taking place by Friday 13th March 2015.

If you have any queries regarding this consultation or the Looking Local service then please do not hesitate to contact the Digital Birmingham team:

  • Digital@birmingham.gov.uk
  • 0121 303 8779

Areas

  • ACOCKS GREEN
  • ASTON
  • BARTLEY GREEN
  • BILLESLEY
  • BORDESLEY GREEN
  • BOURNVILLE
  • BRANDWOOD
  • CITY CENTRE
  • CITY-WIDE
  • EDGBASTON
  • ERDINGTON
  • HALL GREEN
  • HANDSWORTH WOOD
  • HARBORNE
  • HODGE HILL
  • KINGS NORTON
  • KINGSTANDING
  • LADYWOOD
  • LONGBRIDGE
  • LOZELLS AND EAST HANDSWORTH
  • MOSELEY AND KINGS HEATH
  • NECHELLS
  • NORTHFIELD
  • OSCOTT
  • PERRY BARR
  • QUINTON
  • SELLY OAK
  • SHARD END
  • SHELDON
  • SOHO
  • SOUTH YARDLEY
  • SPARKBROOK
  • SPRINGFIELD
  • STECHFORD AND YARDLEY NORTH
  • STOCKLAND GREEN
  • SUTTON FOUR OAKS
  • SUTTON NEW HALL
  • SUTTON TRINITY
  • SUTTON VESEY
  • TYBURN
  • WASHWOOD HEATH
  • WEOLEY

Audiences

  • All residents
  • Asylum Seekers and Refugees
  • Minority Ethnic people
  • Carers
  • Young people
  • Older people
  • Disabled people
  • Children
  • Council tenants
  • Women
  • Councillors/MPs/MEPs
  • Gay/Lesbian/Bisexual/Transgender people
  • Children in Care/looked after
  • Gypsies/Travellers
  • Internet users
  • Parents/Carers/Guardians
  • Older people
  • Patients
  • People with Disabilities
  • People with Learning Disabilities
  • Men
  • Students
  • Visitors/tourists
  • Homeless
  • Offenders
  • People’s panel
  • Victims of Crime
  • Cyclists
  • Motor Vehicle Drivers
  • Pedestrians
  • Local Residents
  • Age All
  • Public Sector Bodies
  • Businesses
  • Faith groups
  • Community groups
  • Voluntary Organisations
  • Staff
  • Service user groups
  • Newly arrived groups

Interests

  • Communications
  • transition
  • Care & Support for Adults
  • Older people issues
  • Health & Wellbeing
  • Arts & Culture
  • Education
  • Environment
  • Housing
  • Employment
  • Health Information