Direct Payments questionnaire

Closed 1 Oct 2021

Opened 24 Aug 2021


The City Council’s Overview & Scrutiny Committee are keen to find out more about citizen’s experiences, or not of using Direct Payments.  The Committee, led by Councillor Pocock are keen to find out the advantages and disadvantages, from a citizens’ perspective of using Direct Payments.

Why your views matter

This questionnaire is designed to establish your thoughts about Direct Payments, and if you are not in receipt of direct payments, the reasons why you have not chosen to be in more control of your own care.

Citizens who receive a direct payment are allocated a personal care budget which is identified as suitable for meeting their care and support needs.  This budget is paid as a direct payment to the citizen, this is then used it to meet their own personal care and support needs, therefore providing them more control about the services they receive.  They become the employer. 

This questionnaire has been designed with users and non-users of direct payments, so we hope it provides everyone the opportunity to share their views with us – so the Overview and Scrutiny Committee and Adult Social Care can make any improvements highlighted.

The deadline for completion is Friday 1st October 2021


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