Customer Satisfaction Questionnaire - Environmental Health Rubbish (March 2017)
Feedback updated 10 Apr 2017
We asked
You to provide us with an indication of your satisfaction with the service provided and to make suggestions for service improvement.
You said
You provided this feedback
We did
The results and suggested improvements have been forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to our customers
Results updated 10 Apr 2017
You provided us with an indication of your satisfaction against certain criteria in relation to the service provided to you. You also included suggestions as to how the service could be improved.
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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