Customer Satisfaction Questionnaire - Trading Standards (March 2017)
Feedback updated 10 Apr 2017
We asked
You to provide us with feedback on your satisfaction with the service that you received from us and to provide suggestions as to how we can improve this service.
You said
You provided your feedback and ideas for improvements.
We did
The results and suggestions were forwarded to the Head of Service who will consider them in future service planning with a view to improving our services to the customer.
Results updated 10 Apr 2017
You provided us with your views on the quality of the service delivered and suggestions for improving the services.
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Trading Standards so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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