Customer Satisfaction Questionnaire - Trading Standards (November 2016)
Feedback updated 11 Nov 2016
We asked
For your satisfaction with the service
You said
You resonded with satisfaction in realtion to a series of measures
We did
The Head od Service has received the results and will analyse them with a view to establishing if improvements can be made from the feedback
Results updated 11 Nov 2016
The results have been collated and forwarded to the Head of Service to be analysed to establish if any improvements can be identified
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Trading Standards so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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