Customer Satisfaction Questionnaire - Environmental Health Rubbish (November 2016)
Feedback updated 11 Nov 2016
We asked
For your feedback in relation to satisfaction with our service
You said
You provide responses in relation to a series of indicators
We did
The Head of Service will review the results with a view to improving services
Results updated 11 Nov 2016
The results have been collated and sent to the Head of Service for analysis
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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