Customer Satisfaction Questionnaire - Pest Control (November 2016)

Closed 6 Nov 2016

Opened 1 Nov 2016

Contact

Adrian Parkes

0121 675 4116

adrian.parkes@birmingham.gov.uk

Feedback updated 11 Nov 2016

We asked

For your feedback on our performance

You said

You provided responses to a series of indicators

We did

The Head of Service will consider the responses with a view to improving services

Results updated 11 Nov 2016

The results have been collated and sent to the Head of Service for analysis

Overview

To establish customer satisfaction with the service and seek suggestions for improvements.

Why your views matter

We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.

What happens next

The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.

Areas

  • CITY-WIDE

Audiences

  • All residents

Interests

  • Citizens Satisfaction