Customer Satisfaction Questionnaire - Pest Control (March 2017)
Feedback updated 10 Apr 2017
We asked
You to provide us with an indication of your satisfaction with the Pest Control service that you received, against a number of different criteria. We also asked you to provide us with suggestions to inmprove our services.
You said
You provided your feedback
We did
The results and suggestions were forwarded to the Head of Service who will utilise them in future service planning with a view to delivering improved services
Results updated 10 Apr 2017
The results provide an indication of customer satisfaction and provide suggestions as to how the service can be improved
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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