Customer Satisfaction Questionnaire - Trading Standards (September 2016)
Feedback updated 20 Sep 2016
We asked
We asked for your satisfaction with service delivery and suggestions for improving the service
You said
The results were provided to the Head of Service
We did
The Head of Service will use the results to drive servie improvements
Results updated 20 Sep 2016
The results were provided to the Head of Service to asssit in improving service delivery
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Trading Standards so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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