Customer Satisfaction Questionnaire - Environmental Health Rubbish (September 2016)
Feedback updated 20 Sep 2016
We asked
We asked for details of your satisfaction with the service provided and any comments on how to improve the services provided
You said
Feedback provided examples of how we could improcve the service together with overall levels of satisfaction
We did
We provided the results to the Head of Service to be used in improving services in the future
Results updated 20 Sep 2016
The results of this consultation have been provided to theHEad of Service to inform service improvements
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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