Customer Satisfaction Questionnaire - Environmental Health General (March 2017)
Feedback updated 10 Apr 2017
We asked
You to provide us with feedback on your satisfaction with the service that you received and to make suggestions as to how the service copuld be improved.
You said
You provided details of your satisfaction and suggestions for improvement.
We did
The results and suggestions have been forwarded to the Head of Service who will consider them in future service development with a view to improving our service delivery.
Results updated 10 Apr 2017
The results indicated the levels of satisfaction with various criteria in relation to our services, they also included suggestions for improvement.
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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