Customer Satisfaction Questionnaire - Environmental Health General (September 2016)
Feedback updated 20 Sep 2016
We asked
We asked for your view on the quality of servce provided and any suggestions for service improvements
You said
Suggestions were provided and levels of satisfaction indicated
We did
The results were provided to the Head of Service to inform service improvements
Results updated 20 Sep 2016
The results were provided to the Head of Service to inform service improvements
Overview
To establish customer satisfaction with the service and seek suggestions for improvements.
Why your views matter
We are very keen to ensure that the services we provide, including how we deal with customers' requests for assistance, are subject to customer comment and feedback. We use this information to drive improvements in our processes and to ensure consistency of approach from our Officers.
What happens next
The results of the questionnaires, together with any suggestions on how we can improve the service, will be forwarded to the Head of Service for Environmental Health so that consideration can be given to service improvements.
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Citizens Satisfaction
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