Bereavement Services Service User Questionnaire 2017 (Quarter 4)

Closed 31 Dec 2017

Opened 1 Oct 2017

Feedback Updated 14 May 2018

We Asked

This is aimed at gathering service users views/comments relating to burial and cremation services provided by Birmingham City Council.  Collected information will help develop future service improvements within cemeteries and crematoria.  Results of the user satisfaction levels from 10 consultation exercises will contribute to the services performance indicators and will be widely published.

You Said

215 responses were received.

We Did

Contact bereavement.services@birmingham.gov.uk with any questions.

Results Updated 19 Jun 2018

215 responses were obtained from the consultation.  There were a lot of positive comments in relation to the service and the overall level of satisfaction was 99% from those who responded to this question.  Any actions arising from this consultation have been put into an action tracker and will be progressed separately.

Files:

Overview

This is aimed at gathering service users views/comments relating to burial and cremation services provided by Birmingham City Council.  Collected information will help develop future service improvements within cemeteries and crematoria.  Results of the user satisfaction levels from 10 consultation exercises will contribute to the services performance indicators and will be widely published.

Areas

  • All Areas

Audiences

  • Anyone from any background

Interests

  • Citizens Satisfaction