Bereavement Services Service User Questionnaire 2014 (Quarter 3)
Feedback updated 17 Jun 2015
We asked
We will do everything practicable to ensure that the service provided by Bereavement Services are satisfactory and meet our service user requirements. Please tell us your comments/suggestions relating to the service
You said
As a regular visitor to BWE cemetery I am very concerns about the state of the main road through the cemetery. Repairs are urgently needed. Even worse if the state of the derelict cemetery chapels. If finance prevents this restoration of these buildings could they please be demolished and their site cleared
We did
The roads within Brandwood End Cemetery have been resurfaced
Results updated 9 Jan 2015
194 results were obtained from the consultation. There were alot of positive comments in relation to the service provided and the overall level of satisfaction was 97%
Files:
- BS Service User Consultation Report (Quarter 3) 2014.pdf, 1.2 MB (PDF document)
Overview
This is aimed at gathering service users views/comments relating to burial and cremation services provided by Birmingham City Council. Collected information will help develop future service improvements within cemeteries and crematoria. Results of the user satisfaction levels from 10 consultation exercises will contribute to the services performance indicators and will be widely published.
Areas
- ACOCKS GREEN
- ASTON
- BARTLEY GREEN
- BILLESLEY
- BORDESLEY GREEN
- BOURNVILLE
- BRANDWOOD
- CITY CENTRE
- CITY-WIDE
- EDGBASTON
- ERDINGTON
- HALL GREEN
- HANDSWORTH WOOD
- HARBORNE
- HODGE HILL
- KINGS NORTON
- KINGSTANDING
- LADYWOOD
- LONGBRIDGE
- LOZELLS AND EAST HANDSWORTH
- MOSELEY AND KINGS HEATH
- NECHELLS
- NORTHFIELD
- OSCOTT
- PERRY BARR
- QUINTON
- SELLY OAK
- SHARD END
- SHELDON
- SOHO
- SOUTH YARDLEY
- SPARKBROOK
- SPRINGFIELD
- STECHFORD AND YARDLEY NORTH
- STOCKLAND GREEN
- SUTTON FOUR OAKS
- SUTTON NEW HALL
- SUTTON TRINITY
- SUTTON VESEY
- TYBURN
- WASHWOOD HEATH
- WEOLEY
Audiences
- All residents
- Asylum Seekers and Refugees
- Minority Ethnic people
- Carers
- Young people
- Older people
- Disabled people
- Children
- Council tenants
- Women
- Councillors/MPs/MEPs
- Gay/Lesbian/Bisexual/Transgender people
- Children in Care/looked after
- Gypsies/Travellers
- Internet users
- Parents/Carers/Guardians
- Older people
- Patients
- People with Disabilities
- People with Learning Disabilities
- Men
- Students
- Visitors/tourists
- Homeless
- Offenders
- People’s panel
- Victims of Crime
- Cyclists
- Motor Vehicle Drivers
- Pedestrians
- Local Residents
- Age All
- Public Sector Bodies
- Businesses
- Faith groups
- Community groups
- Voluntary Organisations
- Staff
- Service user groups
- Newly arrived groups
Interests
- Citizens Satisfaction
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