Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
Feedback updated 11 Aug 2015
We asked
You said
We did
Results updated 27 Jul 2015
Snapshot of Responses to the Consultation December 2014- January 2015
Question 6: How do you think our idea of a new Framework Agreement and micro-procurement process might affect you?
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1. |
“I feel that this sounds like a good idea, and yet I am wary of the cost-cutting affecting service users.” |
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2. |
“This should work more consistently and fairly for everyone.” |
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3. |
“It would give a more quality of care if Framework Agreement were monitor.” |
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4. |
“Framework Agreement is fair and contractual to the organisation providing the care, ensuring they can provide a robust service for the Service User.” |
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5. |
“At the moment I receive direct payments and I employ my own staff privately. I hope this continues because I don’t improve of care agency workers” |
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6. |
“It will help me understand better the services I receive.” |
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7. |
“I think it will be easier for the Council to identify specific needs for the individual.” |
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8. |
“I would have to move if this care home was no longer a provider of care and the Council decided not to use this organisation.” |
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9. |
“It will help to ensure that each purchase represents best value.” |
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10. |
“It will be good if the Care providers can have the “service level agreement” then this can be on the Council’s website for all to access.” |
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11. |
“Computerised process with less choice? Complexities of care.” |
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12. |
“Who knows; depends on its implementation.” |
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13. |
“I am not 100% but wonder whether there may be systematic biases using the new Framework Agreement and micro-procurement ideas.” |
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14. |
“Possible use in our daughters future, when we need to get her settled in the appropriate independent / sheltered housing. We cannot be around forever as we are getting older.” |
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15. |
“It will have no effect on me at all. It will cost a lot of money to achieve and complete the process, after which there will be no money left for Younger Adults.” |
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16. |
“I won’t know exactly how it affects me as a full time elderly carer with a severe learning disability son until it is implemented.” |
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17. |
“How can anything, no crime? No liberty?!!! Where is justice?” |
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18. |
“It is a good way to use ideas, for framework, and agreements for a variety, and providence and good ways, may not affect me.” |
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19 |
“As a parent its very had to know what the care company is like and what sort of (good-bad) care is provided. Having a system in place would make it easier and streamline the process.” |
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20. |
“May bring the wrong type of people into the care home.” |
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21. |
“I don’t understand” |
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22. |
“We will see. Time will tell.” |
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23. |
“I feel that I would have a better understanding of what is available.” |
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24. |
“It would be good if the Framework Agreement got rid of the old historical agreements we have with BCC as several of our clients are on ‘protected rights’ contracts. These are fixed payment contracts which no longer pay sufficient money for these clients care.” |
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25. |
“It should make sure that this is for the full benefit of the people who need the care, not for the benefit of B’ham City Council.” |
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26. |
“It seems a good idea what you are planning youngsters need help in what they need.” |
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27. |
“I know nothing about it.” |
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28. |
“No.” |
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29. |
“I don’t get anything from the Council I don’t have a social worker.” |
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30. |
“I have no ideas.” |
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31. |
“Concerned that when this comes into force my care package will be re done and I might loose the agencies I already have that I am happy with and provide good quality care to me.” |
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32. |
“I don’t think its going to work. Stick to the basics.” |
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33. |
“All the companies will work to terms and conditions which are same as it is the same contract.” |
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34. |
“I agree if a company doesn’t meet my needs you’ll use a better company.” |
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35. |
“Everybody gets a fair deal and a value for money deal.” |
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36. |
“I can’t understand.” |
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37. |
“So we could actually speak to a person, we have been waiting for social workers to sort problems out to no avail for years with no outcome, these new methods might help with making things more transparent and easier to work with.” |
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38. |
“Not sure about how it would affect me.” |
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39. |
“Fundding” |
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40. |
“BCC should be looking at Person Centred Care everyone’s needs are very different always give the person who is being cared for has time to be involved in the care they receive.” |
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41. |
“It’ll help me understand more. Council provides good service, esp home care.” |
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42. |
“This will affect my PA because I build a personal timetable with them and they’re flexible.” |
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43. |
“Frankly, despite the “flowery” language used in your document, we can see an underlying trend in all of this, and we believe that is MONEY – the government is not funding the Council and we see all of this as a way of Saving Money – IE Cutbacks. Is this not so?” |
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44. |
“By not getting the right care providers who buying my care.” |
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45. |
“Not sure” |
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46. |
“?Don’t know” |
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47. |
“Everyone should be paid the same.” |
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48. |
“I think the council is right and care for younger children need for services.” |
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49. |
“The new arrangements would lead to a more inflexible routine for the staff who take care of me and any financial savings could lead to a reduction in the time spent on my care. I believe that your proposals would seriously compromise the high standard of care I currently receive.” |
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50. |
“Jimmy responded “I don’t know”.” |
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51. |
“I don’t know” |
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52. |
“Will make it clearer as to which care providers are available to best meet the needs required.” |
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53. |
“Will be clearer for care in Birmingham. However will not help me as I am at University and require care from another authority.” |
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54. |
“I am unhappy about this process as I feel the quality of care could easily be compromised by financial considerations.” |
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55. |
“They will choose the best place for me and ensure that it’s the best outcome.” |
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56. |
“I don’t know until it go live.” |
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57. |
“If we could not chose the right person it would mean our Son would not leave the house.” |
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58. |
“Don’t know.” |
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59. |
“The new framework will help. This will make sure when financially and definitely where help is needed.” |
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60. |
“I like that they will have a contract to follow as it makes me feel happier.” |
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61. |
“Hopefully it will help with how to determine what people need” |
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62. |
“It will help to monitor quality of placements and the services provided” |
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63. |
“It’s going to be responsive” |
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64. |
“It will affect my quality of life” |
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65. |
“It’s difficult to know until we try” |
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66. |
“It may mean hit and miss care of poor quality for the citizens of bham” |
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67. |
“It could mean improved quality of care as long as the care is monitored that is” |
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68. |
“I’m worried that you will take away my care” |
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69. |
“The care broker is the one making the choice for us the Citizen” |
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70. |
“Quality scoring is subjective and without scrutiny” |
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71. |
“This is as disaster and should be avoided at all costs” |
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72. |
“This is about lowering the cost of our care” |
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73. |
“Fantastic I attended a workshop it was so informative I really feel supported thank you.” |
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74. |
“It will give me piece of mind knowing I’m cared for and have been enabled to express my choice” |
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75. |
“Is this about cost or quality all the consultations are a waste of money so I didn’t attend any of them” |
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76. |
“It will sort out those care companies that haven’t a clue in what they are doing” |
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77. |
“I don’t want to change my care provider im happy where I am” |
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78. |
“As long as the new system makes sure my needs are met I will be happy” |
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79. |
“Cost whilst very important is not the only value in life” |
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80. |
“I don’t trust the council “ |
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81. |
“This is a good way to buy good quality care” |
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82. |
“It’s a bit confusing for me “ |
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83. |
“If things are working why change them” |
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84. |
“Scrap micro procurement immediately” |
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85. |
“Don’t know” |
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86. |
“Is this going to be available for supported accommodation about time something was done to stop people being ripped off” |
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87. |
“Better services for individuals with disabilities” |
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88. |
“Provide more opportunity for new business” |
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89. |
“Thank you to the council for helping my son move into supported accommodation” |
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90. |
“Its just about managing service contracts differently it won’t affect me at all” |
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91. |
“This is about spending less money” |
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92. |
“Think it’s a good idea and should present value for money and good that quality reports are going to be available “ |
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93. |
“I’m concerned that it may affect my care provider and change things for me.” |
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94. |
“It means that services cannot become complacent” |
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95. |
“Less red tape” |
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96. |
“We should start to see improvements to services” |
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97. |
“Is this about moving the choice from the citizen to the broker” |
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98. |
“If everyone had their own direct payment then we wouldn’t need a system” |
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99. |
“I hope better checks are carried out on this new contract to make sure needs are being met.” |
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100. |
“The companies who win the bid should have checks done to make sure that they do what they say they are going to do.” |
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101. |
“If it means better services and better quality then it can only be good.” |
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102. |
“I get a direct payment so I don’t need the framework “ |
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103. |
“Hope this doesn’t affect out of Birmingham placements “ |
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104. |
“Do not do this” |
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105. |
“It will mean that my sons needs will be met better” |
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106. |
“It’s great to see the split between quality and cost “ |
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107. |
“Thank you for the time and the cost in doing a consultation it was well worth it” |
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108. |
“Why waste money on consultation” |
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109. |
“Does this mean that citizens with a disability are a commodity to be bid upon “ |
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110. |
“Individuals need to be considered as individuals not a homogenised mass” |
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111. |
“A micro procurement process will only be effective if it delivers unique care for each individual.” |
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112. |
“Its good that the fees paid will be reflective of the individuals needs” |
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113. |
“BCC should demonstrate value for money as long as it’s not at the cost of quality” |
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114. |
“I hope this does not affect out of city placements” |
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115. |
“The introduction of quality scores is good as this will provide choice” |
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116. |
“This may result in a reduction in the quality of services” |
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117. |
“It should improve the whole process “ |
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118. |
“If our existing care provider should be disqualified from the framework for any reason i would be upset” |
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119. |
“The Council have not provided sufficient information during the consultation about the proposals to base a “considered response to this consultation”
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120. |
“We have been asked about the SAQ rating guidance and will the providers rated as “poor not be allowed to continue to bid for work”
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Overview
Birmingham City Council has developed and implemented a Framework Agreement for care providers delivering care services to older adults and a micro-procurement process for the purchase of care services for older adults.
Why your views matter
We now wish to consult with the general public, younger adults in receipt of care services, children over the age of 14 who may use care services in the future, their families, carers and care providers regarding:
- The introduction of a Framework Agreement for care providers delivering care services to younger adults.
- The use of a micro-procurement process to purchase care services on behalf of younger adults.
Six Group Workshops and two drop-in sessions have been arranged details below, where you can meet Council Officials and see a demonstration of the micro-procurement process.
Events
-
Kenrick Centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 12 Dec 2014 at 10:00 to 12 Dec 2014 at 12:00Birmingham City Council has developed and implemented a Framework Agreement for care providers delivering care services to older adults and a micro-procurement process for the purchase of care services for older adults.
We now wish to consult with the general public, younger adults in receipt of care services, children over the age of 14 who may use care services in the future, their families, carers and care providers regarding:
1. The introduction of a Framework Agreement for care providers delivering care services to younger adults.
2. The use of a micro-procurement process to purchase care services on behalf of younger adults. -
Ann Marie Howes Centre Untitled EventConsultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 15 Dec 2014 at 19:00 to 15 Dec 2014 at 21:00Birmingham City Council has developed and implemented a Framework Agreement for care providers delivering care services to older adults and a micro-procurement process for the purchase of care services for older adults.
We now wish to consult with the general public, younger adults in receipt of care services, children over the age of 14 who may use care services in the future, their families, carers and care providers regarding:
1. The introduction of a Framework Agreement for care providers delivering care services to younger adults.
2. The use of a micro-procurement process to purchase care services on behalf of younger adults. -
Perry Tree Centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 17 Dec 2014 at 10:00 to 17 Dec 2014 at 12:00Untitled EventConsultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
-
Ann Marie Howes Centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 19 Dec 2014 at 10:00 to 19 Dec 2014 at 12:00Birmingham City Council has developed and implemented a Framework Agreement for care providers delivering care services to older adults and a micro-procurement process for the purchase of care services for older adults.
We now wish to consult with the general public, younger adults in receipt of care services, children over the age of 14 who may use care services in the future, their families, carers and care providers regarding:
1. The introduction of a Framework Agreement for care providers delivering care services to younger adults.
2. The use of a micro-procurement process to purchase care services on behalf of younger adults. -
Kenrick Centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 7 Jan 2015 at 19:00 to 7 Jan 2015 at 21:00Untitled EventConsultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
-
Norman Power Centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 9 Jan 2015 at 10:00 to 9 Jan 2015 at 12:00Birmingham City Council has developed and implemented a Framework Agreement for care providers delivering care services to older adults and a micro-procurement process for the purchase of care services for older adults.
We now wish to consult with the general public, younger adults in receipt of care services, children over the age of 14 who may use care services in the future, their families, carers and care providers regarding:
1. The introduction of a Framework Agreement for care providers delivering care services to younger adults.
2. The use of a micro-procurement process to purchase care services on behalf of younger adults. -
Perry Tree Centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 16 Jan 2015 at 10:00 to 16 Jan 2015 at 12:00Birmingham City Council has developed and implemented a Framework Agreement for care providers delivering care services to older adults and a micro-procurement process for the purchase of care services for older adults.
We now wish to consult with the general public, younger adults in receipt of care services, children over the age of 14 who may use care services in the future, their families, carers and care providers regarding:
1. The introduction of a Framework Agreement for care providers delivering care services to younger adults.
2. The use of a micro-procurement process to purchase care services on behalf of younger adults. -
Perry Tree centre Consultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
From 20 Jan 2015 at 19:00 to 20 Jan 2015 at 21:00Untitled EventConsultation on the introduction of a Framework Agreement for younger adults’ care providers and the use of a micro-procurement process to purchase care services for younger adults (18 - 64 years)
Areas
- CITY-WIDE
Audiences
- All residents
Interests
- Communications
- Spending
- Care & Support for Adults
- Voluntary Sector
- Health & Wellbeing
- Equality & Human rights
- Health Services
- Health Conditions
- Health Information
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